F.A.Q (Frequently Asked Questions)

foxFlash.co.uk Return Policy

return policy a1 return policy b1

Shippment & Customs Clearance

Tips of using our website

Product Warranty

1 We provide one year's guarantee for all items on our website.

Warranty period: Since the date you receive the proudct within one year.

Tech Support :  Free online for lifetime.

During the warranty period, if you have devcie problem, you can send it back to us for repair. (Buyer pays for return shipping)
After we fix it up, we will send it to you in time for free.( Seller pays for shipping if the product gets broken within 180 days)

If your product meets software problem, we can send the CD or provide you software download link or fix software problem via teamviewer.

2 Free to update your item and get unlimited technical support.

Once the newest software is coming out, we  can send download link or a new CD to you. Besides, you can also send the item back to us and we will update it for you if necessary. They are all free of charge.
When you have some problems occured during application, you can ask us for help. We will help you solve the problem by e-mail, online chat, phone, or remote control(mostly via teamviewer) of our technicians.